Appointment Preparation

If you are taking medication please either take the medication with you or have a complete list (including names, dosages and frequency of administration) available. Such a list should include all medications (e.g.: prescription medications, over the counter medications, and other holistic treatments).

If you are using, or have used, orthotics, prosthetics, and/or braces, please bring them with you for your appointment even if you find them of no use.

No other special preparations are required for consultation. However, you may wish to consider loose fitting clothes to make an examination easier. Short sleeves or sleeves that can be rolled up can also facilitate blood collection where needed.

Upon Arrival

When arriving for your appointment you will need to check-in and register. For appointments in the King Street office, please check in at the main reception desk. For appointments at the Saint John Regional Hospital, you will need to first check-in at admitting/registration in the main lobby of the hospital before proceeding to Clinic 1. When registering you will need to present proof of insurance coverage in the form of one of the following:

a valid non-expired Medicare card from any Canadian province or territory (residents of Québec will require additional paperwork to be completed for La Régie de l'assurance maladie du Québec);
a WorkSafe NB claim number or equivalent from another province;
Department of National Defence (DND) ID including service number and MOC;
Royal Canadian Mounted Police (RCMP) ID including service number; or
Native ID as required for billing purposes.

Uninsured patients (i.e.: individuals without Medicare cards or with expired cards) are personally responsible for payment of all services rendered. For further information on medical coverage, please see 'Billing'. Payment is due when service is rendered.

What to Expect

The average appointment duration is thirty minutes for an initial visit, and fifteen minutes for subsequent visits. However, this is only a guideline. The actual time taken will depend on your individual problem and concerns.

Dr. Reid will take a medical history as it pertains to your concerns before doing a physical examination. From this history and examination Dr. Reid will prepare a report to your family physician and/or referring physician, often this report will be dictated when you are there. Referrals and requisitions may also be made for x-rays, blood work, other physicians, and personalized therapies.

Important Notes

We neither double-book, nor do we work on a first-come, first-serve basis. Your appointment is booked at a specific and unique time so that we can minimize your waiting time. This is to your advantage.

However, for this system to work it is imperative that you:

let us know as soon as possible if you must cancel your appointment; and
show up promptly, allowing sufficient time (about ten to fifteen minutes) to register.

We strive to see you on time, but please be patient if your appointment runs late. Emergencies do arise, and some patients require additional time for unforeseen reasons. Should you need additional time for your appointment, you will be extended this same courtesy.

If you are late for your appointment, you will be seen either at the end of the clinic, or in the first available opening should one become available from another cancellation or late appointment. We will not keep patients that are on time waiting because of late arrivals.